• Account Manager - Media

    Location UK-London
    Position Type
    Permanent Full-Time
  • Overview

    Digitas is The Connected Marketing Agency, relentlessly committed to help brands better connect with people through Truth. Connection. Wonder.


    Our team is deliberately diversified — with experts in data, strategy, creative, media, and tech working seamlessly across capabilities and continents to make better connections and achieve ambitious outcomes through ideas that excite, provoke and inspire. We are endlessly curious and fully transparent, always examining real human behaviour to create authentic connections — between brands and consumers, clients and partners, and ideas and outcomes.


    Digitas operates in over 25 countries across six continents and is part of Publicis Media, one of four solution hubs within Publicis Groupe, which is present in over 100 countries and employs nearly 80,000 professionals.



    Role Summary


    Reporting to the Programme Manager, the Media Delivery Manger is responsible for ensuring the digital media planning, buying and activation for clients is delivered on time and to spec. The Senior Media Delivery Manger will be expected to contribute across all channels but will be beginning to develop expertise in one or two specific areas.  

    The Senior Media Delivery Manger will be owner of client finance, team resource and scope, and make recommendations based on budget and operational levers. They should have a comprehensive understanding of the various media platforms and the advertising opportunities across them. They will support Senior Media Managers and Media Directors with the review and assessment of campaign performance and will need a strong understanding of the principles of digital media and the common measurement approaches.

    They will be expected to lead weekly client status calls, maintaining a clear status sheet and ensuring tasks are completed on time and to budget.  They will contribute to client meetings – providing rationale for recommendations and insights into performance.




    • Allocate tasks within the client team – under direction of GMD (or other senior team members)
    • Weekly reporting/recording for company (including resource forecast & reporting)
    • Develop client proposals and statements of work leveraging experience of key discipline leads
    • Manage and develop client change management process
    • Maintain finance details with clients
    • Maximise revenue by delivering to client margin targets
      • Manage outgoings of account beyond client team e.g. 3rd party costs or overheads – ensure these are passed through to client
      • Process timesheets
    • Supports business operational processes (e.g. facilitates end of client reviews, etc.)


    Skills & Experience


    • 2+ Years experience in a media/digital/marketing environment
    • Experience managing marketing, creative or technology clients
    • Evidence of management of small client teams to a successful conclusion
    • Strong meeting facilitation skills
    • Self-starting, with the ability to work independently with little direction and tight deadlines
    • Ability to put administrative structure and organisation in place on new or existing clients
    • Can articulate Account Management methodology – processes, practices, team management, client delivery phases
    • Ability to turn requirements into a viable client plan and marshal resources required to deliver
    • Business process orientation


    Please note that Digitas is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.


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